NARS Members Newsletter
OFFICE UPDATES
by Ed Kawakami - NARS

It's a flurry of activity here as usual, but what's fantastic, is that there isn't a hint of "Oh, $*&#! What's happening?!?!"

Ever been a part of team where everyone is just working their butt off for the same goals? It feels good doesn't it?

That's us here. Whether it be generating documents, making it easier for you to enter the transaction information on our website, making the seminars more educational, more entertaining and in your neighborhood, we're chugging along, constantly on the search for a better, smarter way to do what we do.

For example, a few months back, we rolled out a new system, a CRM (Customer Relationship Management) software package to help us better track our interactions with you. It's pretty much transparent to you, since you, as our clients don't really interact with it directly, but the software allows us to better serve you. For example, we can access emails sent to you, look up conversations, or find out what state your trust transaction is in. We're still in the process of ironing out the procedural bugs and rolling out all of the facets of the CRM, but you may have noticed that when we speak to you, we're saying more of, "Oh, I see you were talking to Mark about...." or "Ah, right, Ed did say you could have his pets..."

So if you have any concerns, questions, or suggestions, please don't hesitate to call me at extension 101 or use the website "Contact Us" to get your comment, question, or concern straight into our CRM!

Cheers!

 Newsletter Contents

Upcoming Events
LA PACRats w/ Bill Gatten:
Culver City, CA,
Wed, April 30th from 6:30pm - 9:00pm
Location Info: AMVETS - 10858 Culver Blvd. - Culver City, CA 90230
2.5 Day Workshop
Ontario, CA
Friday, May 2nd thru Sunday, May 4th
Location Info: Holiday Inn Ontario Airport, 2155 East Convention Center Way, Ontario, CA 91764
Hotel Phone: 909.212.8000
PENSCO: IRA Investments - NARS presentation by Pete Mendenhall
Thursday, May 29th thru Friday, May 30th
Location: Dallas, TX
Hyatt Regency DFW, International Parkway, Dallas, TX
Very special limited time Early Bird discount for NARS community members!!!!
The Cruise! 2009
Departing February 8 -15, 2009
Location: The Pacific! (with ports of call in Puerto Vallarta, Mazatlan, and Cabo San Lucas)
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