MEET OUR STAFF
by Linda Roberts - NARS
In my past life, I was
a newspaper publisher and I am used to speaking out in print. So
when I came to work for NARS in December I was looking for a nice
quiet little niche that would allow me to just do accounting work –
a change of pace from the hustle and bustle of a small newspaper
where I had to wear many hats, sometimes all at once.
At my interview Bill
asked me if I new much about trusts and what NARS is all about and I
said no, but I did know a few things about trusts as my MBA would
attest to. I was immediately fascinated with the trust system and
how it worked and was hooked from the very first.
So I accepted the
position and start going to the seminars, reading all the same
materials and start looking for properties just as you are. I find
the FSBO’s and bring the leads to Bill. Bill says, “they’re
yours and you call.” Come to find out picking up the phone and
calling these strangers was absolutely the most frightening thing I
have ever done in my life. Talk about being paralyzed with fear!
I was absolutely catatonic!
One thing about Bill,
he doesn’t cut me any slack just because I work here, so one day he
told me to go and call and he insisted that I do it. After much
grumbling, I did. I called all eight leads that I had that day and
thank the stars above I got answering machines. What a wonderful
invention! I didn’t really appreciate them fully until right at
that moment.
The last call was
actually answered by a live, breathing person and because of the
seven calls before I had practiced with the script, I was able to
answer him and all his questions. I don’t think this deal will
fly, but not because of what I said or didn’t say. It was because
the house was his mother's and she had just passed away; he was
fixing it up so no one would see the disrepair. When I said that we
could get a RB (Resident Beneficiary) in there that might fix it up,
he was shocked and said he had to fix it for his mother. In this
case I know that he may never sell that house, but at least it isn’t
because of what I said or didn’t say.
One of my calls was
for a lease option and I changed the script to reflect that rather
than using the For Sale by Owner script. Left a message for the
person to call me back (gotta love those answering machines) if
interested, and sure enough he did. Since this was a $1.4 million
house in an exclusive area I thought it might be better for
fractionalization and again wanted to bail out and let Bill handle
this. Of course Bill said, “No way!”
I live about 30 miles
from the office so when the call came in, I answered and when I found
out who it was, I thought CRUD, what am I going to say now, and also
thinking that I am going to strangle Bill in the morning. I did the
first thing that came to mind and said I was on my cell phone and
traffic was impossible so could we talk later? And of course he said,
“ok.” So I’m thinking and subconsciously hoping that this guy
won’t call me back.
I pull into my
driveway and guess what? My phone rings and apparently I had had
time to sort out what to say because I think we had a very good
conversation about the house and what he wanted to accomplish. Turns
out, putting his house in a Trust and doing a RB system isn’t what
he wants right now, he wants to do a lease option now and keep the
write-offs himself.
So I said that if he
changed his mind that he could reach me either at home on my cell
phone. With the market like it is, I think he will call me, because
he won’t want to keep lowering the price of the house. The way that
he is setting it up he will not get what he wants with the way that
he is doing it.
I now have his email
and will be following the process on this house. This is a wonderful
place and would be a great place for me or another RB. Mark two up
for me! I’m excited the earth didn’t open up and swallow me. I
survived!
I am not timid about
speaking in front of groups as I have run for public office, spoken
to college groups about publishing and women in business but cold
calling was just beyond me. One of our members said that he
understood how and why I feel like I do about talking to people, and
it’s because I am an accountant and am comfortable within certain
parameters. When I step out of those boundaries then I’m at a loss.
So now that I understand why I am like this, it has been easier to
take off my accounting hat and put on my investor hat and go for it.
So while I still have
a tendency to give my leads away, I am running ads and calling on
properties. I have my daughter in Texas running down FSBO’s, and
so it is getting easier to do this. If it wasn’t for those
answering machines I would have missed out on a whole bunch of, not
only fun, but the experience of talking to and meeting new people.
You can take it from
me if you are apprehensive about doing the calls, it does get better;
the more familiar you are with the script, the easier it gets. Also,
we have the OCS program with Bret and although it is very time
consuming and demanding, it is very worth while. There is also the
TEAM program, again through Bret, that is offered at the seminars; I
joined that one and it has helped immensely.
Don’t be afraid to
call any of us, we’re all here to help. Communicate your successes
and your failures we’re all good listeners and can share with you
our experiences and make it a two way learning effort. We enjoy
hearing from you.
I hope you all keep
coming to the seminars. There is so much to learn and Bill is the
best teacher that you will ever find...and bring your friends. Share
this wonderful opportunity with them, they’ll thank you. Look
forward to seeing you soon!
Until later,
Linda
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